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What should I know when traveling with a small child? • Infants under 2 can fly free on an adult’s lap (must be at least 7 days old) • Passengers under age 2 traveling internationally as lap children (not purchasing a seat) are subje...
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Yes! We allow domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds on flights within the U.S. for a one-way fee . Pets travel in the cabin with you — we do not transport pets in the cargo hold. Important guid...
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Last Updated: 09/15/2026
in Check-In
If you are traveling to or from Colombia, you are required to complete Colombia's Check-Mig registration before your flight. Check-Mig is a free online form administered by Colombian immigration authorities that collects traveler information, in...
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Last Updated: 09/14/2026
CUSTOMER SERVICE We’re here to help. Our agents are available 24/7 . You can reach our Customer Service team in the following ways:
Call: 602-333-5925
Chat: Start a live chat
Text: Message us on WhatsApp Share Feedback...
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Family Pooling is a way for a group of up to 8 people to share their Frontier Miles ™ . The eligible Frontier Miles member opens the family pool and becomes the "head". The head of the pool can invite up to 8 friends & family members to join an...
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Updates to the Frontier Miles™ program have been announced. Changes to miles and points earning will take effect for bookings made on or after September 1, 2026, and updates to Elite Status benefits will take place for bookings made on or aft...
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Last Updated: 09/11/2026
in GoWild All-You-Can-Fly Pass
To enroll in the GoWild Pass™: You must be 18+ and a U.S. resident The pass holder must be a Frontier Miles™ member (enrollment is automatic if not already a member) Only the pass holder can use the benefits — it’s non-transferable ...
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Last Updated: 09/11/2026
in My Booking Fares & Payment
You can access receipts of all of your payments, refunds and credit card charges online on the My Trip page . Enter your last name and confirmation code. From there, scroll to the payment section on your booking page. If you a Frontier Miles™ m...
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A Companion Certificate is a one‑time use certificate that lets you bring a plus one on an eligible round‑trip flight. You only need to pay the government taxes and fees, which start at $15.60. You can bring anyone you choose, so long as that...
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Frontier Miles™ is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, and sin...