Updated Articles

  1. What happens if I’m the GoWild! pass holder who flies the most using the summer or annual pass?

    Last Updated: 11/16/2023 in GoWild! All-You-Can-Fly Pass
    Go for it!

  2. If a flight booked using a GoWild! pass is canceled by Frontier or otherwise operationally disrupted, what happens? Will I be rebooked?

    Last Updated: 11/16/2023 in GoWild! All-You-Can-Fly Pass
    Air travel on Frontier, including GoWild! Pass travel, is governed by Frontier’s Contract of Carriage and other documents as detailed in the GoWild! Pass Terms and Conditions. Frontier’s Customer Service Plan provides details on how Frontier handle...

  3. When will I be charged the automatic renewal fee?

    Last Updated: 11/16/2023 in GoWild! All-You-Can-Fly Pass
    Your confirmation email contains the date on which your pass expires and will auto-renew.

  4. What forms of payment does Frontier allow for in-flight purchases?

    Last Updated: 10/13/2023 in In-Flight
    During flight, Frontier Airlines currently accepts Discover, Visa, MasterCard, and American Express credit cards. Frontier Airlines also accepts payment in the form of Apple Pay, Google Pay, and Samsung Pay.  At this time Frontier Airlines does not...

  5. Traveling with a Wheelchair

    Last Updated: 08/29/2023 in Special Services
    Wheelchairs and Mobility Devices Wheelchairs (manual or electric, folding, non-folding, or collapsible), scooters, and other mobility devices (walkers, canes, and crutches) are allowed items that can be brought onto the aircraft either in the car...

  6. I purchased a travel insurance plan when I was booking through your site, and I have a question about my insurance, who should I contact?

    Last Updated: 08/08/2023 in My Booking My Trip
    Please refer to, and review, the fulfillment that was emailed to you by the Travel Guard at the time of purchase. The email will include your Policy of Insurance and other details of your travel insurance plan. Should you have any questions after re...

  7. Self-Service Kiosks

    Last Updated: 07/19/2023 in Airport Information
    Many airports have introduced a self-serve kiosk. The self-service kiosks can be used to self-tag your checked bags. Here is how to use the self-service kiosks at the airport.  1. Locate the kiosks : you will see a row of kiosks, which look like...

  8. Can I bring a battery-powered wheelchair or mobility aid on the plane?

    Last Updated: 06/20/2023 in Special Services
    Federal regulations allow a lithium ion, spillable (wet cell) or non-spillable (dry cell) battery to remain installed only if it is securely attached to the mobility device, the battery housing provides protection from damage, and the terminals are ...

  9. What if I don’t want the schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    Most schedule changes are minor, but if the changes don’t work for you, other flight options may be available. If a schedule change occurs, a notification will be sent to your email. If your schedule change is significant, there will be options avai...

  10. What is a schedule change?

    Last Updated: 05/05/2023 in Change & Cancel Policies
    A schedule change is a planned change that occurs prior to departure. Frontier Airlines may make some adjustments to accommodate changes to aircraft or routes. These adjustments can include one or more of the following: Changes to flight departure...