Updated Articles

  1. How Do I Contact Frontier Airlines?

    CUSTOMER SERVICE We’re here to help. Our agents are available  24/7 . You can reach our Customer Service team in the following ways: Call: 602-333-5925 Chat:  Start a live chat Text:  Message us on WhatsApp Share Feedback...
  2. How do I access my insurance policy or learn what my travel insurance covers?

    Review the email from Travel Guard sent when you purchased your travel insurance plan. It includes your Policy of Insurance and full coverage details. For questions, contact Travel Guard using the phone number in your policy documents or visit...
  3. What is FRONTIER Miles?

    FRONTIER Miles™ is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, and...
  4. What is Disruption Assistance for Any Reason?

    Disruption Assistance for Any Reason is a service provided by HTS (a division of Hopper). It is a n additional paid   item  that is offered when you are booking your flight.  This service will  help  when you r  flight with Frontier is ...
  5. What is Cancel for Any Reason?

    Cancel  for Any Reason is a service provided by HTS (a division of Hopper).  It is a n  additional  paid  item  that is offered when you  are booking  your flight.   This  allows you to cancel your Frontier itinerary for any reason f...
  6. Can I cancel my reservation?

    Yes — you can cancel your reservation online or in the Frontier mobile app. Cancel before your flight departs to avoid losing the value of your ticket. For bookings made on or before June 4, 2026, customers will pay a $99 cancellation fee per ...
  7. Will I be charged a fee to change my reservation?

    Yes. Change fees depend on your fare type and how close you are to your departure date. If you Purchased a Basic Fare or Standard Ticket on or before June 4, 2026:     60+ days before departure: No change fee     59 to 7 days before depa...
  8. What are the travel periods each pass is eligible for?

    All passes are subject to program terms & conditions, including blackout dates as posted. Not all flights and/or dates within the eligible travel period will be available to book. Annual Passes: 2026-2027 GoWild Annual Pass: May 1, 2026 - Apr...
  9. Can the companion travel benefit be used with other promotions or discounts?

    The companion travel benefit cannot be combined with  GoWild bookings or other free or promotional fare types. Standard fare rules apply.   ...
  10. Is free food and beverage included in the First Class Seats experience?

    Our focus is on enhancing your travel experience with added comforts, such as spacious seating and extra legroom. A variety of food and beverage options are available for purchase for all passengers.