Updated Articles

  1. Where can I purchase a GoWild! Pass?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    The GoWild! Pass is only available for purchase online at Flyfrontier.com . The GoWild! Pass cannot be purchased on our mobile app or from any other third-party retailer. See the GoWild! Terms & Conditions for more details. If you are interested...

  2. Where can I find my Voucher number?

    Last Updated: 04/19/2023 in Vouchers
    A 17-digit voucher number is shown on the email sent by Frontier Airlines.  The email was sent to the email used on your earlier booking or the email attached to your Frontier Miles account with your voucher details.  *We recommend searching yo...

  3. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    Last Updated: 04/13/2023 in Vouchers
    When Frontier provides a voucher for future travel, the voucher is available for one-time use. Any funds not applied at the time of booking, would not carry over for use with additional bookings.

  4. Add/Modify Special Services

    Last Updated: 03/30/2023 in Special Services
    You can access your booking to add Special Services on our website or app. To use the website: Go to “ My Trip /Check-In ” and enter your “ Last Name ” and “ Confirmation Code ”, then press the “ search ” button.         Then...

  5. How do I add my Known Traveler Number (KTN) to my reservation?

    Last Updated: 03/15/2023 in Airport Information
    Enter your Known Traveler Number (KTN) when you book your flight on flyfrontier.com. This can be done on the Passenger Information page during the booking process.  Forgot to add your Known Traveler Number (KTN) when you booked?  No wo...

  6. I am experiencing a website or app error, what should I do?

    Last Updated: 03/14/2023 in Contact Us
    Website or mobile app technical problems are frustrating.    If you are on the website ( flyfrontier.com ) try the following:   Make sure you are connected to the internet   Clear the website cache & browser history   Restart t...

  7. My flight is delayed less than 3 hours, what should I expect?

    Last Updated: 03/14/2023 in Change & Cancel Policies
    We know there are times when things don’t go as planned. Please check your email or text for the most up to date information on your flight status.    To check the status of your flight, visit our  Flight Status Page . ...

  8. How do I use a Voucher or ETC (Electronic Travel Certificate)?

    Last Updated: 02/14/2023 in My Booking Fares & Payment
    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...

  9. How do I use a Voucher ?

    Last Updated: 02/14/2023 in Vouchers
    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...

  10. Change Flight Time or Date

    Last Updated: 01/16/2023 in Change & Cancel Policies
    You can make changes to your departure time or date on our website or our app.  To make changes on the website go  to “ My Trips /Check-In ”. Access your booking by entering  your “ Last Name ” and “ Confirmation Code ”, then press ...