Updated Articles

  1. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Frontier flights do not currently offer Wi-Fi, TV, movies, or other in-flight entertainment options, and there are no electrical outlets on board. This is part of how we keep our costs low — by skipping extras like these, we can pass the savings...
  2. Can I bring a car seat onboard?

    Yes! You can bring a  Federal Aviation Administration (FAA)-approved  car seat if you’ve purchased a seat for your child. Here’s what to know: • FAA-approved car seats will have an air-travel-approved label • If there’s no label, the car sea...
  3. What is included in my fare?

    Our fares include: 1 Personal Item Change or Cancel option (will require a fee + fare difference) Same Day Confirmed Flight option (will require a fee ) Ticket Transfer option (might require a fee + fare difference) Interested in add...
  4. My bag is delayed, what should I do?

    If your bag is delayed, please report it to a Frontier representative at the airport as soon as possible so we can begin tracking and recovery. If you're unable to report it at the airport, you can submit a claim through our Delayed Baggage For...
  5. Do you allow pets on the plane and how do I add them to my reservation?

    Yes! We allow  domesticated dogs, cats, rabbits, guinea pigs, hamsters, and small household birds  on flights within the  U.S. for a one-way fee . Pets travel in the cabin with you — we do not transport pets in the cargo hold. Important guid...
  6. How do I use a Companion Certificate?

    To use a Companion Certificate, start by booking a flight and searching for a round-trip fare with two or more passengers. If you have a Companion Certificate available, a notification will appear at the top of the Flight Selection page indicatin...
  7. Can I receive Miles and Points for travel completed prior to enrolling in the FRONTIER Miles program?

    Yes, so long as travel was completed within 180 days, you may receive Miles and Points for travel completed prior to joining.   ...
  8. What is the Frontier Miles Buy Back?

    The buy back program provides an option for members to buy back/reinstate miles that expired for a low reinstatement fee. The cost to reinstate miles is based on the below chart:                  Expired Miles                         ...
  9. My Travel Miles expired, why did I not receive any notifications?

    We do our best to keep members informed. To receive expiration notifications, you’ll need a valid email address on your profile and must be opted in to receive communications. We recommend taking the following steps to ensure the delivery of state...
  10. Military Personnel Bags

    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military service members onboard. Active U.S. military personnel and their accompanying spouse and children, when the active‑duty member is present and traveling on the same itinerary, and ...