Updated Articles

  1. I am having trouble logging into my account, what do I do?

    No worries—it happens! You can reset your password  on the website or in the app : • Select  Log in or sign up . • Tap or click  Forgot Password? • Enter the  email address  or  FRONTIER Miles number  linked to your account. ◦ Not sure if ...
  2. How do I update my payment information?

    Keeping your payment info up to date makes booking flights and renewing your Discount Den® membership quick and easy. Here’s how to do it:  On the Frontier Website Go to Log in Page Enter your login details Once logged in, click your na...
  3. How do I cancel my Discount Den Membership?

    You may cancel your Membership in DISCOUNT DEN® at any time by selecting the unsubscribe option within your FRONTIER Miles account profile on the Site. Go to Flyfrontier.com, click on the “Account Sign In” link, and log in to your account. Then cl...
  4. How do I sign up for Discount Den?

    To sign up for Discount Den, visit the Discount Den Sign up page . Fill out the required information, including:  Email address and password  Contact details (name, date of birth, phone number, address) Payment information  Re...
  5. My kid just turned 15 yesterday and we are booking flight today, do they qualify for Kids Fly Free?

    Unfortunately, they do not qualify. They must be 14 years of age or younger at the time of the booking to qualify for the Kids Fly Free program.
  6. How does Kids Fly Free Work?

    Kids Fly Free is a special benefit for Discount Den® members. When you book an eligible flight, one child under 15 can fly for free with every adult Discount Den fare purchase. The child must be on the same reservation as the adult, and the offer ...
  7. What is Discount Den?

    Discount Den is Frontier’s Low Fare Travel Club !  Unlock lower fares for a full year   Get exclusive access to lower fares on every flight for a full year! No blackout dates.   Share the savings with up to 8 people   Book Disco...
  8. Can I get help with my FRONTIER Airlines World Mastercard account?

    Our FRONTIER Airlines World Mastercard is administered by Barclays. For questions about the use of your credit card or credit limit, feel free to reach out to Barclays directly. ...
  9. When will new cardholders receive their free checked bag benefit?

    New cardholders will start enjoying the free checked bag benefit  immediately  after activation.   ...
  10. What if I have Elite Platinum Status, or Elite Diamond Status with Frontier Airlines?

    Platinum Status:  1 st  40 lb  checked bag  is free ;  2 nd  4 0 lb  checked bag  is free (with card)   Diamond Status:  1 st   4 0 lb  checked bag  is free ;  2 nd   4 0 lb  checked b...