Updated Articles

  1. I’m a Frontier Airlines Credit Cardholder. How can I earn Platinum or Diamond Status to unlock this benefit?

    Updates to the Frontier Miles program have been announced. Changes to miles and points earning will take effect for bookings made on or after September 1, 2026, and updates to Elite Status benefits will take place for bookings made on or after Ja...
  2. How do I access my insurance policy or learn what my travel insurance covers?

    Review the email from Travel Guard sent when you purchased your travel insurance plan. It includes your Policy of Insurance and full coverage details. For questions, contact Travel Guard using the phone number in your policy documents or visit...
  3. What is Disruption Assistance for Any Reason?

    Disruption Assistance for Any Reason is a service provided by HTS (a division of Hopper). It is a n additional paid   item  that is offered when you are booking your flight.  This service will  help  when you r  flight with Frontier is ...
  4. What is Cancel for Any Reason?

    Cancel  for Any Reason is a service provided by HTS (a division of Hopper).  It is a n  additional  paid  item  that is offered when you  are booking  your flight.   This  allows you to cancel your Frontier itinerary for any reason f...
  5. What are the travel periods each pass is eligible for?

    All passes are subject to program terms & conditions, including blackout dates as posted. Not all flights and/or dates within the eligible travel period will be available to book. Annual Passes: 2026-2027 GoWild Annual Pass: May 1, 2026 - Apr...
  6. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Frontier flights do not currently offer Wi-Fi, TV, movies, or other in-flight entertainment options, and there are no electrical outlets on board. We will be installing Starlink, the fastest Wi-Fi in the sky, starting in early 2027. ...
  7. How and when do I check-in for my flight?

    You can check in starting 24 hours before departure . Here’s how: Check-In Times Up to 24 hours before departure Arrive at the airport at least 2 hours early Check-In Cutoff Times Domestic and International flights: 60 min...
  8. How do I use a flight credit?

    To use a  flight  credit from an  unflown  flight, simply book your new flight on Flyfrontier.com .  Once you reach the payment screen, select " Credit with Frontier "   and enter the   confirmation code from ...
  9. Will my boarding pass automatically update if there are involuntary changes made to my flight?

    Yes! If there are any involuntary changes to your flight, your mobile boarding pass will automatically update with the new details. Helpful Tips: Be at your gate at least 45 minutes  before departure—that’s when boarding usually begins....
  10. What if I need to change my plans?

    You can change your flight online or in the Frontier mobile app. Change fees may apply unless you purchased a qualifying bundle or have Elite status . On the website: • Go to the Manage Trip Section • Enter your  Last Name  and  C...