Updated Articles

  1. What form of payment does Frontier accept?

    Frontier Airlines accepts the following payment methods : Credit and Debit Cards: Visa, MasterCard, American Express, Discover Monthly Payments: Available through FlexPay at checkout. You can find more details on this option by visiting...
  2. What travel benefits are included with Elite Status?

    Elite Silver    Elite Silver Status is earned by accumulating 10,000 Elite Status Points in a calendar year and includes the following benefits free of charge:   Priority Customer Care online chat   No Change/Ca...
  3. How much does Frontier charge for bags?

    Every ticket purchased through Frontier includes a free personal item. Carry-on and checked bags can be purchased individually or as a part of the bundle. Bag prices vary depending on your travel dates and when you purchase them. For the most accu...
  4. What is Flight Flexibility?

    Flight Flexibility  lets you make a  one-time change  to your flight date or time for free, as long as you do it  at least 24 hours before  your first scheduled departure. A few things to know: •It can only be added during booking on flyfro...
  5. Voluntary Provision of Emergency Services Program (VPESP)

    The Voluntary Provisions of Emergency Service Program permits qualified law enforcement officers, firefighters and emergency medical technicians to volunteer services during in-flight emergencies. Interested and qualified guests can add this by ...
  6. My voucher isn't working, what do I do?

    If your voucher isn’t applying, here are a few things to check: •  Most vouchers and credits are valid for 90 days from the date issued •  Travel must be booked (not completed) before the expiration date •  Some vouchers are ...
  7. Can I use multiple vouchers on the same reservation?

    Yes! You can apply more than one voucher when booking on flyfrontier.com or in Frontier app. At the payment screen, select “Frontier Voucher”, enter each voucher number, and click Retrieve.
  8. Can I have someone else use my voucher?

    Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.
  9. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    Frontier vouchers are generally one-time use, meaning any unused value at the time of booking is not retained and cannot be applied to future reservations. However, some voucher types are reusable until the full value is used. The type of voucher ...
  10. Will I get my voucher back if my flight is cancelled?

    Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.