Updated Articles

  1. How do I use my Travel Miles?

    Using Travel Miles is easy.   Make sure you are logged into your FRONTIER Miles account when you make your booking.  When searching for your flight, select "Miles" (instead of dollars). This will also show how many Miles are needed for...
  2. How are Miles and Points earned?

    There are many ways to earn  Miles and Point!   Spend :  Earn up to 20 Miles/Points for every $1 spent on FlyFrontier.com  depending on your Elite Status tier. You must be a FRONTIER Miles member in order to earn Miles and Points. ...
  3. How to cancel FRONTIER Miles account?

    If you wish to cancel your FRONTIER Miles membership, we can help with this request. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.
  4. How to combine Frontier Miles accounts?

    If you have duplicate FRONTIER Miles accounts, we can help with merging them. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.
  5. What is Family Pooling?

    Family Pooling is a way for a group of up to 8 people to share their FRONTIER Miles . The eligible FRONTIER Miles member opens the family pool and becomes the "head". The head of the pool can invite up to 8 friends & family members to join a...
  6. Do Elite Status Points expire?

    Elite Status Points expire at the end of every calendar year. A “calendar year” is defined as between January 1 through December 31 of each year. At the beginning of each calendar year, a Member’s Elite Status Point balance will reset  to zero ...
  7. Do Travel Miles expire?

    Miles in a Member’s account do not expire so long as the Member generates accrual activity every twelve months; this includes any purchase activity on the FRONTIER Airlines World Mastercard. Unredeemed mileage accumulated in your account will expi...
  8. How can I see how many Miles and Points I have?

    To view your FRONTIER Miles balance and account details , visit flyfrontier.com and log in to your FRONTIER Miles account . Once signed in, navigate to your profile to see your miles, rewards, and account information clearly displayed. ...
  9. What is FRONTIER Miles?

    FRONTIER Miles SM is our frequent flyer program designed to reward you for choosing Frontier Airlines. As a member, you’ll earn both Travel Miles and Elite Status Points every time you make a purchase on FlyFrontier.com. It’s free to join, ...
  10. Can I use my companion travel benefit on Award Flights?

    Yes, you can redeem Travel Miles for Award Flights and  utilize  your companion travel benefit.  However, please note that companion travel bookings using Travel Miles cannot be made on flyfrontier.com or through the mobile app at this time. ...