Updated Articles

  1. Will I be charged a fee to cancel my reservation?

    Last Updated: 05/16/2024 in Change & Cancel Policies
    ​For more information on our change/cancel policies click here .  ...

  2. Can I cancel my reservation?

    Last Updated: 05/16/2024 in Change & Cancel Policies
    For more information on our change/cancel policies click here .

  3. What happens if I no-show or can't make a flight for a ticket booked with a GoWild! Pass?

    Last Updated: 05/15/2024 in GoWild! All-You-Can-Fly Pass
    No-shows hurt your fellow travelers by taking seats out of inventory that someone else could otherwise use. If you no longer plan to travel on the itinerary you booked using your GoWild! Pass, be sure to cancel your booking as soon as possible pr...

  4. Do I earn Elite Status Points and Travel Miles for my GoWild! Pass ticket purchases?

    Last Updated: 05/09/2024 in GoWild! All-You-Can-Fly Pass
    Yes, you will earn miles and points on all GoWild! eligible purchases. 

  5. I'm already a Frontier Miles elite member. Do I enjoy my elite benefits on tickets booked using a GoWild! Pass?

    Last Updated: 05/09/2024 in GoWild! All-You-Can-Fly Pass
    Yes, your Elite member benefits are applicable to GoWild! Pass travel.

  6. Can I bring sporting or musical equipment with me?

    Last Updated: 05/09/2024 in Bags and Seats Bags & Seats General Info
    We understand that our travelers often fly with more than simply socks, underwear and a toothbrush. For anything that won’t fit in your suitcase or needs special handling, see the Special & Fragile Items list. ...

  7. How Do I Contact Frontier Airlines?

    Last Updated: 04/23/2024 in Contact Us
    CUSTOMER SERVICE Do you have general travel questions, need help with an existing reservation or want to submit a question, comment or complaint? Visit our  customer service page  for our contact options. HUMAN RESOURCES The Frontier Airlines H...

  8. I want to submit a question, comment, or complaint

    Last Updated: 04/23/2024 in Contact Us
    We are working with full effort to give our customers Low Fares Done Right .  Please submit any questions, comments, or complaints through one of the following channels: Chat With Us Simply visit our Contact US page and click the flo...

  9. What identification or documents do I need in order to travel?

    Last Updated: 04/15/2024 in My Booking My Trip
    For travel within the United States Travelers 18 years of age and older are required to show a valid, current U.S. federal or state-issued photo ID that contains the following: name, date of birth, gender, expiration date and a tamper-resistant f...

  10. How are Miles and Points earned?

    Last Updated: 04/15/2024 in FRONTIER Miles
    There are many ways to earn  Miles and Point!   Spend :  Earn up to 20 Miles/Points for every $1 spent on FlyFrontier.com.   Use your   FRONTIER Airlines World Mastercard:     You’ll earn 5x Miles for every $1 spent on Fl...