Updated Articles

  1. Can I bring sporting or musical equipment with me?

    Last Updated: 05/09/2024 in Bags and Seats Bags & Seats General Info
    We understand that our travelers often fly with more than simply socks, underwear and a toothbrush. For anything that won’t fit in your suitcase or needs special handling, see the Special & Fragile Items list. ...

  2. How Do I Contact Frontier Airlines?

    Last Updated: 04/23/2024 in Contact Us
    CUSTOMER SERVICE Do you have general travel questions, need help with an existing reservation or want to submit a question, comment or complaint? Visit our  customer service page  for our contact options. HUMAN RESOURCES The Frontier Airlines H...

  3. I want to submit a question, comment, or complaint

    Last Updated: 04/23/2024 in Contact Us
    We are working with full effort to give our customers Low Fares Done Right .  Please submit any questions, comments, or complaints through one of the following channels: Chat With Us Simply visit our Contact US page and click the flo...

  4. What identification or documents do I need in order to travel?

    Last Updated: 04/15/2024 in My Booking My Trip
    For travel within the United States Travelers 18 years of age and older are required to show a valid, current U.S. federal or state-issued photo ID that contains the following: name, date of birth, gender, expiration date and a tamper-resistant f...

  5. How are Miles and Points earned?

    Last Updated: 04/15/2024 in FRONTIER Miles
    There are many ways to earn  Miles and Point!   Spend :  Earn up to 20 Miles/Points for every $1 spent on FlyFrontier.com.   Use your   FRONTIER Airlines World Mastercard:     You’ll earn 5x Miles for every $1 spent on Fl...

  6. Where is the mobile boarding pass available?

    Last Updated: 04/11/2024 in Check-In
    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airp...

  7. Can I still get a printed boarding pass?

    Last Updated: 04/11/2024 in Check-In
    Here are all the ways you can get and use your boarding pass.  Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! Airport: Airport Agent Assistance is available for pu...

  8. I am having trouble checking in, what should I do?

    Last Updated: 04/11/2024 in Check-In
    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...

  9. What is Discount Den?

    Last Updated: 03/27/2024 in Discount Den
    With a yearly Discount Den® subscription you will have exclusive access to Frontier’s lowest available fares (DEN DEALS) across our routes all year long. The lower fares are available for up to 9 people on your itinerary, as long as you are one o...

  10. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    Last Updated: 03/12/2024 in FRONTIER Miles
    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFron...