Updated Articles

  1. Will I get my voucher back if my flight is cancelled?

    Last Updated: 02/20/2026 in Vouchers
    Yes - if Frontier cancels or significantly changes your flight, your voucher can be reissued with a new 90-day validity period.

  2. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    Last Updated: 02/20/2026 in Vouchers
    If you cancel voluntarily, any remaining value—after fees—goes back to the original form of payment. So if you used a voucher, the refund will be issued as a new voucher.

  3. Why is my voucher not applying correctly for the full amount?

    Last Updated: 02/20/2026 in Vouchers
    If your voucher isn’t covering the full cost of your booking, that’s totally normal— most vouchers apply to airfare only.  They typically  don’t cover taxes, fees, or optional extras  like bags or seat selections. Be sure to check the  terms a...

  4. Can I extend the validity of my voucher?

    Last Updated: 02/20/2026 in Vouchers
    Vouchers are not eligible for extensions. Most vouchers are valid for 90 days from the issue date and must be redeemed before they expire. Although they must be used before they expire, you can book travel as far out as Frontier’s schedule allows....

  5. Can I apply my voucher to an existing reservation?

    Last Updated: 02/20/2026 in Vouchers
    Vouchers can only be used at the time of booking and can’t be applied to an existing reservation.

  6. Where can I find my Voucher number?

    Last Updated: 02/20/2026 in Vouchers
    Your  17-digit voucher number  is included in the email sent by Frontier after your original booking. Here’s how to find it: • Check the inbox linked to your  Frontier Miles account  or the one used when booking • Search for the s...

  7. How do I use a Voucher?

    Last Updated: 02/20/2026 in Vouchers
    You can redeem your voucher when booking your flights on flyfrontier.com  or in the Frontier app . At the payment screen, select “Frontier Voucher” and enter your voucher number. Keep in mind: Vouchers are valid for 90 days from the issue da...

  8. I am having trouble logging into my account, what do I do?

    Last Updated: 02/20/2026 in My Account
    No worries—it happens! You can reset your password  on the website or in the app : • Select  Log in or sign up . • Tap or click  Forgot Password? • Enter the  email address  or  FRONTIER Miles number  linked to your account. ◦ Not sure if ...

  9. How do I update my payment information?

    Last Updated: 02/20/2026 in My Account
    Keeping your payment info up to date makes booking flights and renewing your Discount Den® membership quick and easy. Here’s how to do it:  On the Frontier Website Go to Log in Page Enter your login details Once logged in, click your na...

  10. How do I cancel my Discount Den Membership?

    Last Updated: 02/20/2026 in Discount Den
    You may cancel your Membership in DISCOUNT DEN® at any time by selecting the unsubscribe option within your FRONTIER Miles account profile on the Site. Go to Flyfrontier.com, click on the “Account Sign In” link, and log in to your account. Then cl...