Updated Articles

  1. Where is the mobile boarding pass available?

    Mobile Check-In: Download our free mobile app for iOS and Android to check-in and get your mobile boarding pass with ease. If you have your mobile boarding pass in hand and are not checking a bag, or just have a carry-on, you can skip the airp...
  2. Can I still get a printed boarding pass?

    Here are all the ways you can get and use your boarding pass.  Mobile: Using our free mobile app, you can get your mobile boarding pass and use it right at the gate on your phone! Airport: Airport Agent Assistance is available for pu...
  3. I am having trouble checking in, what should I do?

    Website or  mob ile   app technical problems are frustrating , visit this page for troubleshooting. ...
  4. What is Discount Den?

    With a yearly Discount Den® subscription you will have exclusive access to Frontier’s lowest available fares (DEN DEALS) across our routes all year long. The lower fares are available for up to 9 people on your itinerary, as long as you are one o...
  5. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFron...
  6. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFron...
  7. What is a bundle?

    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections.    For more information visit our website .  ...
  8. How do I add my FRONTIER Miles number to my existing reservation?

    Adding your FRONTIER Miles number to your existing reservation is as easy as 1-2-3! 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details .  Enter your FRONTIER Miles number and select ...
  9. What is Premium Seating?

    Want extra legroom for you and your family? Purchase Premium seating during booking or check in for extra legroom and space to make your flight more enjoyable.  Premium seating options are limited and go fast. So, if you’re interested in a little...
  10. Can I get a refund if I cancel my flight?

    Within 24 hours of purchase:  If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Book...