Updated Articles

  1. What is the difference between UpFront Plus℠, Premium, Preferred, and Standard seating?

    Last Updated: 03/12/2024 in Bags and Seats Bags & Seats General Info
    UpFront Plus ℠ is an aisle seat or window seat in the front two rows where the middle seat is empty.     Premium  is a seat with extra legroom.  Preferred  is a seat closer to the front of the plane.  Standard  is any seat that is not UpFron...

  2. What is a bundle?

    Last Updated: 03/12/2024 in My Booking Bundling Travel Extras
    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections.    For more information visit our website .  ...

  3. How do I add my FRONTIER Miles number to my existing reservation?

    Last Updated: 03/11/2024 in FRONTIER Miles
    Adding your FRONTIER Miles number to your existing reservation is as easy as 1-2-3! 1. Retrieve your reservation and manage your booking by logging into My Trip . 2. Select Change Name Details .  Enter your FRONTIER Miles number and select ...

  4. What is Premium Seating?

    Last Updated: 03/07/2024 in Bags and Seats Bags & Seats General Info
    Want extra legroom for you and your family? Purchase Premium seating during booking or check in for extra legroom and space to make your flight more enjoyable.  Premium seating options are limited and go fast. So, if you’re interested in a little...

  5. Can I get a refund if I cancel my flight?

    Last Updated: 03/07/2024 in Change & Cancel Policies
    Within 24 hours of purchase:  If the date of travel is outside 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours from the time of purchase. No cancellation fee applies. You can request a refund on your Manage my Book...

  6. Does Frontier allow transport of human remains?

    Last Updated: 03/06/2024 in Special Services
    Frontier does not accept human remains for shipment.   NOTE:  Crematory remains (human or animal) may be transported under certain conditions. The container must be made of a material such as wood or plastic that can be successfully screened by ...

  7. I missed my flight, what do I do?

    Last Updated: 03/05/2024 in Change & Cancel Policies
    If you fail to check-in or to board your flight within the required time (check-in: 60 minutes prior to scheduled departure time; boarding: 20 minutes prior to scheduled departure time), your ticket will be deemed a No-Show Cancellation and cancelle...

  8. What is not included in my fare?

    Last Updated: 02/29/2024 in My Booking Fares & Payment
    Our fares do not include: Refundability Pre-reserved seat assignment Carry-on bag Checked bag Priority Boarding Do you want all the travel extras? Bundle and Save today! ...

  9. How to cancel my trip?

    Last Updated: 02/29/2024 in Change & Cancel Policies
    If you need to cancel your travel plans, you can cancel your reservation on our website or app.   To cancel on the website go  to “ My Trips/Check-In ”.  Access your booking by entering  your “ Last Name ” and “ Confirmation Code ”, t...

  10. I can't remember my confirmation code

    Last Updated: 02/26/2024 in My Booking My Trip
    For information on how to locate your confirmation code visit our confirmation code instructions page. If you provided an email address at the time of booking, you should have received a confirmation email shortly after booking. This also contain...