Updated Articles

  1. How do I add bags or seats to my reservation?

    Last Updated: 06/04/2025 in Bags and Seats Bags & Seats General Info
    You can purchase seats and bags during your initial booking—or anytime afterward—on both the FlyFrontier app and FlyFrontier.com. If you’ve already purchased your ticket:  Open the FlyFrontier app or go to 'Manage Trip' on FlyFrontier.com ...

  2. Can I use my companion travel benefit on Award Flights?

    Last Updated: 06/04/2025 in FRONTIER Miles Companion travel
    Yes, you can redeem Travel Miles for Award Flights and  utilize  your companion travel benefit.  However, please note that companion travel bookings using Travel Miles cannot be made on flyfrontier.com or through the mobile app at this time. ...

  3. Can I use the companion travel benefit on all flights?

    Last Updated: 06/04/2025 in FRONTIER Miles Companion travel
    The companion travel benefit is valid for all Frontier Airlines flights, except for bookings made through the  GoWild ! Pass program   Standard fare rules and conditions apply to all companion travel bookings.   ...

  4. What is not included in my fare?

    Last Updated: 06/04/2025 in My Booking Fares & Payment
    Our fares do not include: Refundability Pre-reserved seat assignment Carry-on bag Checked bag Priority Boarding Want to enjoy all the travel extras? See our bundle options. ...

  5. What is the difference between Economy, Premium, and Business bundles?

    Last Updated: 06/04/2025 in My Booking Bundling Travel Extras
    Our bundles are customized packages tailored to your trip and give you the ability to save on our most popular products like bags and seat selections. Each bundle includes different travel perks: Economy : Personal item, carry-on b...

  6. My bag has been damaged, what should I do?

    Last Updated: 06/04/2025 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    Here’s what to do if your bag arrives damaged: Report damage within 4 hours of arrival to a Frontier representative at the airport If you were unable or could not report damage to a Frontier representative at the airport, submit a claim thr...

  7. What to do if my wheelchair or scooter is damaged?

    Last Updated: 06/04/2025 in Special Services
    Your Rights and Available Assistance Filing a Claim:  You have the right to file a claim with Frontier Airlines. Claims can be filed: Directly with an airport agent at the Frontier Airlines baggage service office. Online via our  bagga...

  8. Does Frontier allow transport of human remains?

    Last Updated: 06/04/2025 in Special Services
    No,  Frontier does not accept human remains for shipment. Cremated remains (human or animal), however, may be carried if the container is made of a material like wood or plastic that can be screened by TSA. TSA will not open the con...

  9. May I bring oxygen on the plane?

    Last Updated: 06/04/2025 in Special Services
     Yes , but only certain types of oxygen equipment are allowed. Compressed liquefied oxygen tanks are not permitted on board or in checked baggage. Portable Oxygen Concentrators (POCs) that are approved by the FAA are allowed and may be used du...

  10. When I book through an Online Travel Agency, how do I ensure I receive flight alerts and updates?

    Last Updated: 06/04/2025 in My Booking Online Travel Agency
    To make sure you get important flight updates, follow these quick steps: Go to flyfrontier.com or Frontier app  and open the My Trip page Enter your last name and confirmation code   Confirm or update your email address and phone numb...