Updated Articles

  1. How do I request missing miles?

    If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted. Please note ...
  2. How do I get FRONTIER Miles credit for a flight I've already taken?

    If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted. Please note...
  3. How can I see how many Miles and Points I have?

    1. Go to  flyfrontier.com   2. Click log in to your FRONTIER Miles account.   3. Sign into your account.    4. Once you log in, make sure to view your profile to see all your FRONTIER Miles and other account informa...
  4. How do I use my Frontier miles?

    Using Frontier Miles is easy.  1. Make sure you are logged into your myFRONTIER sm account before completing your booking.    2. When booking a flight, search by "miles" (instead of dollars). This will also show how many miles are needed f...
  5. How can I see how many miles I have?

    Seeing your FRONTIER Miles is easy.  1. Go to flyfrontier.com 2. Click log in to your FRONTIER Miles account. 3. Sign into your account.  4. Once you log in, make sure to view your profile to see all your FRONTIER Miles and other accou...
  6. Do Elite Status Points expire?

    Elite Status Points expire at the end of every calendar year. A “calendar year” is defined as between January 1 through December 31 of each year. At the beginning of each calendar year, a Member’s Elite Status Point balance will reset  to zero (0...
  7. My Travel Miles expired, why did I not receive any notifications?

    We do our best to keep members informed. To receive expiration notifications, you’ll need a valid email address on your profile and must be opted in to receive communications. We recommend taking the following steps to ensure the delivery of stateme...
  8. Can I use Travel Miles on any flight?

    F rontier has no blackout dates on award travel. However, seats are capacity controlled and subject to availability. Availability changes daily so we recommend booking soon.   ...
  9. Can I purchase Travel Miles?

    Yes, you can purchase Travel Miles! Whether you want to buy miles for yourself or buy miles as a gift for someone special: the Buy and Gift program from Frontier lets you quickly accumulate the miles you need to get the award you want.   To pur...
  10. Can I earn miles for tickets I purchase for other passengers?

    No, only the passenger named on the ticket can claim miles for flights flown. However, if you have any level of Elite Status or are a  FRONTIER World Mastercard   holder, you may qualify to participate in our Family Pooling option. For more in...