Updated Articles

  1. Voluntary Provision of Emergency Services Program (VPESP)

    Last Updated: 01/16/2025
    The Voluntary Provisions of Emergency Service Program permits qualified law enforcement officers, firefighters and emergency medical technicians to volunteer services during in-flight emergencies. Interested and qualified guests can add this by ...

  2. How do I get a seat upgrade?

    Last Updated: 01/14/2025 in Bags and Seats Seat Upgrades
    Follow the Steps Below to Upgrade Your Seat:    1. Open the Frontier Airlines mobile app and check-in for your flight.   2. At the allowed upgrade time, select “Manage” for your reservation. You can access your reservation on th...

  3. Who is eligible for upgrades to UpFront Plus℠?

    Last Updated: 01/14/2025 in Bags and Seats Seat Upgrades
    Elite Gold Status and above are eligible for upgrades, subject to availability.    Diamond can select if available at check-in   Platinum can select if available 12 hours before departure   Gold can select if available 4...

  4. What is Airport Agent Assistance?

    Last Updated: 12/20/2024 in Special Services
    Here at Frontier, we make  optional services  available to you to personalize your travel. Airport Agent Assistance is available for purchase for our passengers who prefer assistance at the airport for things like checking in and printing your boa...

  5. What is Airport Agent Assistance?

    Last Updated: 12/20/2024 in Airport Information
    Here at Frontier, we make  optional services  available to you to personalize your travel. Airport Agent Assistance is available for purchase for our passengers who prefer assistance at the airport for things like checking in and printing your boa...

  6. Are there any fees associated with upgrades including UpFront Plus℠?

    Last Updated: 12/04/2024 in Bags and Seats Seat Upgrades
    No fees are associated with seat assignment upgrades , when eligible .

  7. What happens if I don’t get an UpFront Plus℠ upgrade?

    Last Updated: 12/04/2024 in Bags and Seats Seat Upgrades
    If an upgrade is not available, you may be eligible for upgrades to Premium or Preferred seating based on your Elite Status level.   ...

  8. What seats are available for upgrade?

    Last Updated: 12/04/2024 in Bags and Seats Seat Upgrades
    Preferred, Premium and  UpFront  Plus seats are available for upgrade.  However, Preferred and Premium seat upgrades have always been offered as a benefit for Elite  Status members .    Starting in  2025, Elite Gold  and P latinum  membe...

  9. What is a seat upgrade?

    Last Updated: 12/04/2024 in Bags and Seats Seat Upgrades
    W hen   UpFront  Plus seats are available,   Elite status members can rebook their seat into  an  open   UpFront  Plus  seat  according to their  status level.     ...

  10. Are seat upgrades free?

    Last Updated: 12/04/2024 in Bags and Seats Seat Upgrades
    Yes, seat upgrades are free and there are no  additional  charges for  utilizing  this benefit.   ...