Updated Articles

  1. How do I get Miles/Points credit for a flight I've already taken?

    Last Updated: 01/09/2024 in FRONTIER Miles
    If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button.   Check your  FRONTIER Miles  account online to be sure your recent flights were not posted. Pleas...

  2. How do I use my Travel Miles?

    Last Updated: 01/09/2024 in FRONTIER Miles
    Using Travel Miles is easy.    1. Make sure you are logged into your  FRONTIER Miles   account before completing your booking.        2. When booking a flight, search by "miles" (instead of dollars). This will also ...

  3. What is considered activity?

    Last Updated: 01/09/2024 in FRONTIER Miles
    To keep your Travel Miles active means completing one of the following at least once every 12 months:  Make a purchase on Flyfrontier.com : each time you make a purchase on Flyfrontier.com, you’ll earn up to 20 miles for each $1 spent on eligible...

  4. What is Family Pooling?

    Last Updated: 01/08/2024 in FRONTIER Miles
    Family Pooling is a way for a group of up to 8 people to share their FRONTIER Miles . The eligible FRONTIER Miles member opens the family pool and becomes the "head". The head of the pool can invite up to 8 friends & family members to join and...

  5. Can I bring my bicycle on the plane with me?

    Last Updated: 12/21/2023 in Bags and Seats Bags & Seats General Info
    Bicycles are not allowed on the plane as a carry-on item. You can however check a bicycle. Please review the Special and Fragile Items list for more information about how to check a bicycle or another unique object. ...

  6. How do I submit a special service request for a passenger that requires special services?

    Last Updated: 12/19/2023 in Special Services
    There are a few ways to add a special services request. For information about how to add a special service request, visit our Add/Modify special services   page. If you need additional services that are available you can request it by filling ou...

  7. Frontier boarding process

    Last Updated: 11/30/2023 in Airport Information
    Whether you are a first time traveler or frequent flyer, here's what to expect during the boarding process.    Passengers with Special Needs — Anyone needing a wheelchair, and other boarding assistances. If you know you require assistance with b...

  8. Am I able to use my GoWild! Pass to make a booking outside of 24 hours for domestic/10 days for international travel?

    Last Updated: 11/21/2023 in GoWild! All-You-Can-Fly Pass
    Yes! Plan ahead and book select flights early, simply search & choose GoWild! when available. A GoWild! Early Booking charge may apply.

  9. How do I book a GoWild! flight?

    Last Updated: 11/21/2023 in GoWild! All-You-Can-Fly Pass
    Step 1 : Log in with your FRONTIER Miles account with a valid GoWild! Pass at FlyFrontier.com (not the Frontier mobile app) Step 2 : Search for a flight to see the GoWild! Pass seats available Step 3 : You will see 3 different options for...

  10. What happens if I’m the GoWild! pass holder who flies the most using the summer or annual pass?

    Last Updated: 11/16/2023 in GoWild! All-You-Can-Fly Pass
    Go for it!