New Articles

  1. How do I use a Companion Certificate?

    To use a Companion Certificate, start by booking a flight and searching for a round-trip fare with two or more passengers. If you have a Companion Certificate available, a notification will appear at the top of the Flight Selection page indicatin...
  2. What is a Companion Certificate?

    A Companion Certificate is a one‑time use certificate that lets you bring a plus one on an eligible round‑trip flight. You only need to pay the government taxes and fees, which start at $15.60.  You can bring anyone you choose, so long as that...
  3. How to cancel FRONTIER Miles account?

    If you wish to cancel your FRONTIER Miles membership, we can help with this request. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.
  4. How to combine Frontier Miles accounts?

    If you have duplicate FRONTIER Miles accounts, we can help with merging them. You can give us a call at 801-401-9000 or Chat with Us to initiate the process.
  5. What is my travel credit number?

    Your travel credit will be the confirmation code from your original booking. This is a combination of six characters – letters and numbers.   
  6. How do I cancel my Discount Den Membership?

    You may cancel your Membership in DISCOUNT DEN® at any time by selecting the unsubscribe option within your FRONTIER Miles account profile on the Site. Go to Flyfrontier.com, click on the “Account Sign In” link, and log in to your account. Then cl...
  7. Who can use the GoWild! Pass™ and how does it work?

    To enroll in the GoWild! Pass™:  You must be 18+ and a U.S. resident The pass holder must be a FRONTIER Miles member (enrollment is automatic if not already a member)  Only the pass holder can use the benefits — it’s non-transferable  ...
  8. How do I access my insurance policy or learn what my travel insurance covers?

    Review the email from Travel Guard sent when you purchased your travel insurance plan. It includes your Policy of Insurance and full coverage details. Check the Travel Guard email sent when you purchased your plan. It includes your Policy of I...
  9. What car rental options are available?

    During your reservation process, you can add a rental car with Budget or Avis You can also book later through Manage My Booking after your flight is confirmed You’ll reserve your car online, but pay at pickup when you arrive at your dest...
  10. Can you provide information about the hotel?

    Hotel details, including amenities, location, and policies, are provided by Priceline during booking:  You can view this information in My Trips under your hotel reservation  For specific questions or changes, please contact Priceline Custo...