New Articles

  1. What car rental options are available?

    During your reservation process, you can add a rental car with Budget or Avis You can also book later through Manage My Booking after your flight is confirmed You’ll reserve your car online, but pay at pickup when you arrive at your dest...
  2. Can you provide information about the hotel?

    Hotel details, including amenities, location, and policies, are provided by Priceline during booking:  You can view this information in My Trips under your hotel reservation  For specific questions or changes, please contact Priceline Custo...
  3. Why can't I get current airport or TSA wait time information?

    Each airport may post live wait times for TSA security screening on their website. You can check by searching for the specific airport's TSA wait times. You can also download the MyTSA App which provides average wait times for a certain date, ba...
  4. Can I use my companion travel benefit on Award Flights?

    Yes, you can redeem Travel Miles for Award Flights and  utilize  your companion travel benefit.  However, please note that companion travel bookings using Travel Miles cannot be made on flyfrontier.com or through the mobile app at this time. ...
  5. Can I bring Smart Luggage on my Flight?

    Smart luggage—bags with built-in features like USB chargers, GPS tracking, or digital scales—often use lithium-ion batteries. For everyone’s safety, Frontier has specific rules for traveling with these bags. Smart bags are not allowed if: • Th...
  6. Can I change the name on my ticket?

    Yes. You may be able to update the name on your ticket while keeping the same itinerary. Whether a fee or documentation is required depends on the type of update requested. Name correction (no fee)  A name correction fixes small spelling or forma...
  7. Can I get a travel credit if I'm unable to travel due to illness?

    Yes. If you’re unable to travel due to a serious communicable disease, you may be eligible for a transferable travel credit valid for five (5) years. Who Qualifies? You may be eligible if: A  government restriction or ban  was issued after t...
  8. I’m a Frontier Airlines Credit Cardholder. How can I earn Platinum or Diamond Status to unlock this benefit?

    As a Frontier Airlines Credit Cardholder, you earn Elite Status Points with every dollar spent. Use your card for everyday purchases like dining and travel to earn points faster. Once you reach 50,000 points (Platinum) or 100,000 points (Diamon...
  9. What happens if I or my companion misses the flight?

    No-shows for either the primary ticket holder or the companion are subject to Frontier Airlines' standard Contract of Carriage. Repeated no-shows or abuse of the companion travel benefit may result in penalties or loss of privileges.   ...
  10. Can the companion travel benefit be used with other promotions or discounts?

    The companion travel benefit cannot be combined with  GoWild ! bookings or other free or promotional fare types. Standard fare rules apply.   ...