Popular Articles

  1. How does the free checked bag benefit interact with other offers and promotions?

    Our promotions and benefits are designed to give  great value  on their own; and unfortunately, this bag benefit is not stackable to other offers,  deals  and promotions.  For example, if you  purchase  a Business Bundle ,  which  alre...
  2. What if I’ve already paid for my checked bags? Can I get a refund?

    Unfortunately, the benefit can only be applied to future transactions.   ...
  3. What if I have Elite Platinum Status, or Elite Diamond Status with Frontier Airlines?

    Platinum Status:  1 st  40   lb  checked bag  is free ;  2 nd  4 0  lb  checked bag  is free (with card)   Diamond Status:  1 st   4 0   lb  checked bag  is free ;  2 nd   4 0  lb  che...
  4. What happens if I close my FRONTIER Airlines World Mastercard account?

    Upon closing your account, the free checked bag benefit will no longer be available   ...
  5. When will new cardholders receive their free checked bag benefit?

    New cardholders will start enjoying the free checked bag benefit  immediately  after activation.   ...
  6. Are codeshare flights eligible for the free checked bag benefit?

    The benefit applies to Frontier Airlines-operated flights only. Codeshare segments  operated  by other airline partners are not eligible.   ...
  7. Are seat upgrades free?

    Yes, seat upgrades are free and there are no  additional  charges for  utilizing  this benefit.   ...
  8. When will First Class Seating launch?

    First Class Seating will  start  to be come  available  in late  2025 . ...
  9. What is a seat upgrade?

    W hen   UpFront  Plus seats are available,   Elite status members can rebook their seat into  an  open   UpFront  Plus  seat  according to their  status level.     ...
  10. Can I get a travel credit if I'm unable to travel due to illness?

    Yes. If you’re unable to travel due to a serious communicable disease, you may be eligible for a transferable travel credit valid for five (5) years. Who Qualifies? You may be eligible if: A  government restriction or ban  was issued after t...