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Last Updated: 02/25/2022
in Change & Cancel Policies
Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows. The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights on fl...
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Last Updated: 02/25/2022
in My Booking Fares & Payment
You can access receipts of all of your payments, refunds and credit card charges online on the My Trip page. Access your booking by entering your “ Last Name ” and “ Confirmation Code ” and click “ Search ”. On the next page scroll d...
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Last Updated: 01/14/2022
in Discount Den
Yes, there is an annual membership cost plus a new member enrollment fee, which gives you access to our lowest available fares all year long! These incredible deals are available for up to 9 people on your itinerary, as long as you are one of the p...
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Last Updated: 11/10/2021
in In-Flight
In-Flight receipts can be accessed by visiting https://fft.flight-retail.com/receiptportal/ and following these steps: Select your payment type Enter the required information Flight Number : can be located on your boarding pass or your itiner...
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Last Updated: 12/18/2020
in Vouchers
Vouchers can only be applied during the time of initial booking and cannot be applied to an existing reservation.
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Last Updated: 12/18/2020
in Vouchers
Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued. The name on the new reservation must match the voucher exactly.
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Last Updated: 12/18/2020
in Vouchers
If your reservation has been affected with a cancellation or significant change initiated by the airline, then a voucher can be reissued with a new 90-day validity period.
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Last Updated: 12/18/2020
in Vouchers
When travel is voluntarily cancelled, funds remaining after any applicable fees will revert to the form of payment associated with the booking. If a voucher is used to book travel, the funds would be provided back in the form of a voucher.
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Last Updated: 12/18/2020
in Vouchers
Based upon the terms and conditions, extensions are not permitted. Vouchers are most often issued with a 90-day redemption period and must be redeemed prior to the expiration date. However, travel can be booked as far out as Frontier’s published s...
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Last Updated: 11/18/2020
in Airport Information
TSA Pre✔® is a pre-screening initiative offered by the U.S. Transportation Security Administration (TSA) to help make your travel easier by saving you time and stress. This option is only available for our flights if you book on flyfrontier.com. On...