Updated Articles

  1. What are the travel periods each pass is eligible for?

    Last Updated: 04/22/2026 in GoWild! All-You-Can-Fly Pass
    All passes are subject to program terms & conditions, including blackout dates as posted. Not all flights and/or dates within the eligible travel period will be available to book. Annual Passes: 2026-2027 GoWild! Annual Pass: May 1, 2026 - Ap...

  2. Can I change the name on my ticket?

    Last Updated: 04/21/2026 in Change & Cancel Policies
    Yes. You may be able to update the name on your ticket while keeping the same itinerary. Whether a fee or documentation is required depends on the type of update requested. Name correction (no fee)  A name correction fixes small spelling or forma...

  3. How Do I Contact Frontier Airlines?

    Last Updated: 04/09/2026
    CUSTOMER SERVICE We’re here to help. Our agents are available  24/7 . You can reach our Customer Service team in the following ways: Call: 602-333-5925 Chat:  Start a live chat Text:  Message us on WhatsApp ...

  4. Can I correct my date of birth (DOB)?

    Last Updated: 04/08/2026 in Change & Cancel Policies
    Yes. DOB corrections are allowed when the booking does not match the traveler’s government‑issued ID. There is no fee when valid documentation is submitted and verified. Requirements:   Government‑issued ID showing the correct date of birt...

  5. Do I need to pay a subscription fee for Discount Den?

    Last Updated: 04/07/2026 in Discount Den
    Yes, membership is  $59.99/year  after a  $50 enrollment fee  for new or returning members. Membership will automatically renew for successive one-year terms unless you cancel the membership before midnight, mountain standard time, on the final da...

  6. Can I get a refund for bags or seats?

    Last Updated: 04/01/2026 in Bags and Seats Bags & Seats General Info
    Optional services, including bags and seat selections, are generally non-refundable once purchased. However, if you paid for a service and we were unable to provide it—for example, due to a cancellation, significant schedule change, or other ...

  7. Will my bundle be refunded if I cancel my trip?

    Last Updated: 03/31/2026 in My Booking Bundling Travel Extras
    Bundles are non‑refundable and are not returned to your original form of payment. However, if you purchased an Economy , Premium , or Business Bundle and cancel your reservation before your flight’s scheduled departure, the full price paid for...

  8. Are codeshare flights eligible for the free checked bag benefit?

    Last Updated: 03/27/2026 in FRONTIER Airlines World Mastercard FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    The benefit applies to Frontier Airlines World Mastercard® credit cardmembers on Frontier Airlines–operated flights only. Codeshare segments operated by other airline partners are not eligible. ...

  9. Can I use the free checked bag benefit for every Frontier operated flight?

    Last Updated: 03/27/2026 in FRONTIER Airlines World Mastercard FRONTIER Airlines World Mastercard Free Checked Bag Benefit
    Yes,  Frontier Airlines World Mastercard®  credit cardmembers can enjoy the free checked bag benefit on every Frontier‑operated flight with no limit on usage.

  10. What Should I Do If I Need Extra Seat Space?

    Last Updated: 03/27/2026 in Special Services
    For your comfort and safety, if you’re unable to fully lower both armrests or require space from a neighboring seat or the aisle, we kindly ask that you book two seats prior to travel. When fully lowered, the armrest defines the space for each se...