Updated Articles

  1. Is free food and beverage included in the First Seats experience?

    Our focus is on enhancing your travel experience with added comforts, such as spacious seating and extra legroom. A variety of food and beverage options are available for purchase for all passengers.
  2. Are restrooms at the front of the plane reserved for First Seats passengers?

    No, restrooms are available to all passengers, regardless of seating.
  3. Do the First Seats lie flat?

    No, First Seats will be pre-reclined.
  4. When will the First Seats launch?

    First Seats will become available starting in 2026.
  5. What are First Seats?

    First Seats offer exceptional comfort and space in the first two rows of the aircraft, delivering an elevated premium flight experience.
  6. What travel benefits are included with Elite Status?

    Elite Silver    Elite Silver Status is earned by accumulating 10,000 Elite Status Points in a calendar year and includes the following benefits free of charge:   Priority Customer Care online chat   No Change/...
  7. Frontier boarding process

    Passengers board in a series of groups to ensure a smooth and efficient boarding experience. Here’s how it works:  Preboarding Available to:  Customers with disabilities Active-duty U.S. Military personnel Families traveling with chil...
  8. What are the sizes and weight limits for bags?

    Baggage size and weight limits vary by type: Personal items  must be no larger than  14” H x 18” W x 8” D , including handles, wheels, and straps. These include purses, totes, computer bags, briefcases, and kids' backpacks. Carry-on bags...
  9. What if I can’t locate my confirmation code?

    Your Frontier confirmation code is a 6-character combination of letters and numbers — for example:  FLY123 .     Where to Find It :   If you booked on  flyfrontier.com  or in  t he  Frontier app  ...
  10. How do I learn more about what travel insurance covers?

    Review the email from Travel Guard sent when you purchased your plan  It includes your Policy of Insurance and full coverage details  For questions, contact Travel Guard using the phone number in your policy documents or visit the Travel ...