Updated Articles

  1. Can a child travel alone?

    Last Updated: 05/24/2022 in Special Services
    Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 yrs. of age.  Any child under the age of 15 must be on the same reservation as an accompanying adult. ...

  2. I didn't use my ticket, can I use it later?

    Last Updated: 02/25/2022 in Change & Cancel Policies
    Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows.   The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights on fl...

  3. Can I have someone else use my voucher?

    Last Updated: 12/18/2020 in Vouchers
    Vouchers are non-transferrable and may only be redeemed in the name of the passenger to whom it was issued.  The name on the new reservation must match the voucher exactly.

  4. My kid just turned 15 yesterday and we are booking flight today, do they qualify for Kids Fly Free?

    Last Updated: 02/18/2019 in Discount Den
    Unfortunately, they do not qualify. They must be 14 years of age or younger at the time of the booking to qualify for the Kids Fly Free program.

  5. How do I sign up for flight status email notification?

    Last Updated: 12/18/2018 in Flight Status
    You will automatically receive flight status email updates regarding your flight!

  6. Does Frontier offer gift cards?

    Last Updated: 12/18/2018 in My Booking Fares & Payment
    Frontier Airlines currently does not offer any form of gift card that is purchasable by customers.

  7. Website Feedback

    Last Updated: 06/22/2017
    To contact us for customer service, please visit our contact page .  Please leave your suggestions below and we will use your feedback to help improve our FAQs.  ...