Updated Articles

  1. Can I buy a GoWild! Pass for someone under the age of 18?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    Yes, subject to the following conditions:  You, the purchaser, are 18 years of age or older. If you are enrolling a child under 13, you are the parent or legal guardian of that child and agree that you, not the child, are providing the informatio...

  2. Can I mix and match fares (Standard, Discount Den, GoWild!) on a GoWild! reservation?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    Yes, different types of fares can be combined on a directional basis provided that all passengers hold a valid GoWild! Pass at the time of booking and that the primary passenger holds a Discount Den membership if Discount Den fares are selected. Hol...

  3. Can multiple passengers book together on one reservation?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    Yes, multiple passengers can be booked together on one reservation. However, all passengers must hold a valid GoWild! Pass at the time of booking and will be validated during the booking process. Holders of different types of valid GoWild! passes (s...

  4. Is this standby/space available travel?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    No, the GoWild! Pass does not offer access to standby or space available travel. You will be able to search and book confirmed travel as described in the terms and conditions, notably that flights can be booked and confirmed the day before flight ...

  5. Can I book a round-trip ticket using the GoWild! Pass?

    Last Updated: 04/20/2023 in GoWild! All-You-Can-Fly Pass
    Flights can be booked and confirmed the day before flight departure for domestic travel and starting 10 days before flight departure for international travel. For return travel beyond the window, you will need to search and book the day before the r...

  6. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    Last Updated: 04/13/2023 in Vouchers
    When Frontier provides a voucher for future travel, the voucher is available for one-time use. Any funds not applied at the time of booking, would not carry over for use with additional bookings.

  7. How do I use a Voucher or ETC (Electronic Travel Certificate)?

    Last Updated: 02/14/2023 in My Booking Fares & Payment
    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...

  8. How do I use a Voucher ?

    Last Updated: 02/14/2023 in Vouchers
    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...

  9. What is the difference between a personal item and a carry-on?

    Last Updated: 10/27/2022 in Bags and Seats Bags & Seats General Info
    Personal item : It cannot be larger than 14"H, 18"W, 8"D. These are usually purses, totes, computer bags, briefcases, small backpacks and diaper bags! This b ag must be no larger than 14”X18”x8”. Carry-on bag : Your carry-on bag must be able ...

  10. How much time do I have to report if I notice items missing from my bag?

    Last Updated: 09/13/2022 in Bags and Seats Bags - Delayed, Damage, and Missing Items
    Missing items from your checked baggage must be reported within 24 hours of your flight arrival.