Updated Articles

  1. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    Last Updated: 05/25/2022 in In-Flight
    These services are not currently available on Frontier flights. The lack of these services and electrical outlets on our flights means cost savings, and the lowest fares possible can be passed on to our customers! Learn more about our business mode...

  2. Can a child travel alone?

    Last Updated: 05/24/2022 in Special Services
    Effective November 1, 2018, Frontier Airlines will no longer accept children traveling alone under the age of 15 yrs. of age.  Any child under the age of 15 must be on the same reservation as an accompanying adult. ...

  3. Can I bring a car seat onboard?

    Last Updated: 05/24/2022 in Traveling with Children or Pets
    You may choose to purchase your little one his/her own seat and use an approved car seat on the plane. Since this is the safest way to travel, we encourage you to do so, if you can. Our seat widths vary depending on the size of the aircraft. Mini...

  4. Are wheelchairs available at the airport?

    Last Updated: 04/07/2022 in Special Services
    Yes! While booking your reservation, simply select “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the airport, you can alert a skycap at curbside or a Frontier representative at the ticket counter,...

  5. Is assistance available at the airport to get to and from the gate?

    Last Updated: 04/07/2022 in Special Services
    Let us know if you need assistance at the airport, including boarding or exiting the aircraft.  While booking your reservation, simply select on “ Add Special Services ” on the Traveler Details page, and choose the options you need. Once at the a...

  6. What is Flight Flexibility?

    Last Updated: 04/07/2022 in My Booking My Trip
    With Flight Flexibility, you change your flight date or time. Simply add it during your booking on the flyfrontier.com or in our mobile app. Then, if you need to make a change, visit My Trips on the flyfrontier.com website or “My Flights” in the a...

  7. How do I update my contact information?

    Last Updated: 03/02/2022 in Contact Us
    If it is more than 24hrs from your departure you can update your contact information through our website. *These updates cannot be made through our mobile app. Go to  My Trips . Access your booking by entering your “ Last Name ” and “ Conf...

  8. May I have a receipt / Itinerary for my purchase?

    Last Updated: 02/25/2022 in My Booking My Trip
    If you want to view, print or email you itinerary/receipt you can access through our website or our app.  At our website you can access “ My Trip ” using your “ Last Name” and the “ Confirmation Code” , and select “ Search” .     ...

  9. I didn't use my ticket, can I use it later?

    Last Updated: 02/25/2022 in Change & Cancel Policies
    Tickets must be canceled prior to the departure of the flight to keep their value. There is no refund for no-shows.   The ticket is lost, and no residual value is preserved. If you have a ticket credit with us, simply book your new flights on fl...

  10. Where can I find my history of payments, refunds, and credit card charges?

    Last Updated: 02/25/2022 in My Booking Fares & Payment
    You can access receipts of all of your payments, refunds and credit card charges online on the  My Trip page. Access your booking by entering your “ Last Name ” and “ Confirmation Code ” and click “ Search ”.         On the next page scroll d...