Updated Articles

  1. How does Kids Fly Free Work?

    Last Updated: 07/14/2020 in Discount Den
    By joining our Discount Den® fare club, you not only get access to the lowest available fares, but now o n valid Kids Fly Free flights, one kid under 15 can fly for free for every adult Discount Den® fare purchase. Find more information on our...

  2. My kid just turned 15 yesterday and we are booking flight today, do they qualify for Kids Fly Free?

    Last Updated: 02/18/2019 in Discount Den
    Unfortunately, they do not qualify. They must be 14 years of age or younger at the time of the booking to qualify for the Kids Fly Free program.

  3. How do I sign up for flight status email notification?

    Last Updated: 12/18/2018 in Flight Status
    You will automatically receive flight status email updates regarding your flight!

  4. What if TSA PreCheck isn't on my boarding pass?

    Last Updated: 12/18/2018 in Airport Information
    Make sure you added your Known Traveler Number (KTN) to your reservation. Additionally, ensure the KTN, name, date of birth and gender on the reservation are correct. If you have the correct information and KTN on your reservation and still do not h...

  5. Are traveling companions eligible for TSA PreCheck?

    Last Updated: 12/18/2018 in Airport Information
    Travel companions 12 years old and younger may accompany a parent/guardian with TSA Pre✔®. Travel companions 13 years and older must go through standard security.

  6. I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck?

    Last Updated: 12/18/2018 in Airport Information
    Sorry, at this time only bookings made at FlyFrontier.com are eligible for TSA Pre✔®.

  7. Does Frontier offer gift cards?

    Last Updated: 12/18/2018 in My Booking Fares & Payment
    Frontier Airlines currently does not offer any form of gift card that is purchasable by customers.

  8. Website Feedback

    Last Updated: 06/22/2017
    To contact us for customer service, please visit our contact page .  Please leave your suggestions below and we will use your feedback to help improve our FAQs.  ...