New Articles

  1. How do I update my payment information?

    Make booking flights or your Discount Den Renewals easy by keeping your payment information updated. You can update your payment information anytime at flyfrontier.com . For help updating your payment information you can follow the steps below: ...
  2. What is Airport Agent Assistance?

    Here at Frontier, we make  optional services  available to you to personalize your travel. Airport Agent Assistance is available for purchase for our passengers who prefer assistance at the airport for things like checking in and printing your boa...
  3. What is Airport Agent Assistance?

    Here at Frontier, we make  optional services  available to you to personalize your travel. Airport Agent Assistance is available for purchase for our passengers who prefer assistance at the airport for things like checking in and printing your boa...
  4. How to cancel my trip?

    If you need to cancel your travel plans, you can cancel your reservation on our website or app.   To cancel on the website go  to “ My Trips/Check-In ”.  Access your booking by entering  your “ Last Name ” and “ Confirmation Code ”, t...
  5. What should I expect if Frontier cancels or changes my flight?

    There are times that Frontier will have to cancel or make changes to a flight. These changes or cancellations can happen for many reasons and are handled with care because we realize there may be impacts to our customers.  In the event, you...
  6. Change Flight Time or Date

    You can make changes to your departure time or date on our website or our app.  To make changes on the website go  to “ My Trips /Check-In ”. Access your booking by entering  your “ Last Name ” and “ Confirmation Code ”, then press ...
  7. Add/Modify Special Services

    You can access your booking to add Special Services on our website or app. To use the website: Go to “ My Trip /Check-In ” and enter your “ Last Name ” and “ Confirmation Code ”, then press the “ search ” button.         Then...
  8. How do I update my contact information?

    If it is more than 24hrs from your departure you can update your contact information through our website. *These updates cannot be made through our mobile app. Go to  My Trips . Access your booking by entering your “ Last Name ” and “ Conf...
  9. What if I don’t want the schedule change?

    Most schedule changes are minor, but if the changes don’t work for you, other flight options may be available. If a schedule change occurs, a notification will be sent to your email. If your schedule change is significant, there will be options avai...
  10. How will I know there is a schedule change?

    If you booked through flyfrontier.com or the Frontier Airlines mobile app, we will send you an email to let you know about any significant changes to your booking and any available options. It is important that we have your current information to co...