New Articles

  1. I did not get to use the entire amount of my voucher on my previous reservation. I want to use the remaining value on a new booking.

    When Frontier provides a voucher for future travel, the voucher is available for one-time use. Any funds not applied at the time of booking, would not carry over for use with additional bookings.
  2. Will I get my voucher back if my flight is cancelled?

    If your reservation has been affected with a cancellation or significant change initiated by the airline, then a voucher can be reissued with a new 90-day validity period.
  3. Can I get a refund on a voucher if I cancel my reservation voluntarily?

    When travel is voluntarily cancelled, funds remaining after any applicable fees will revert to the form of payment associated with the booking.  If a voucher is used to book travel, the funds would be provided back in the form of a voucher.
  4. Why is my voucher not applying correctly for the full amount?

    If your voucher isn’t covering the full cost of your booking, that’s totally normal— most vouchers apply to airfare only.  They typically  don’t cover taxes, fees, or optional extras  like bags or seat selections. Be sure to check the  terms a...
  5. Can I extend the validity of my voucher?

    Based upon the terms and conditions, extensions are not permitted.  Vouchers are most often issued with a 90-day redemption period and must be redeemed prior to the expiration date.  However, travel can be booked as far out as Frontier’s published s...
  6. Where can I find my Voucher number?

    Your  17-digit voucher number  is included in the email sent by Frontier after your original booking. Here’s how to find it: • Check the inbox linked to your  Frontier Miles account  or the one used when booking • Search for the s...
  7. How do I use a Voucher ?

    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...
  8. What is Flight Flexibility?

    Flight Flexibility  lets you make a  one-time change  to your flight date or time for free, as long as you do it  at least 24 hours before  your first scheduled departure. A few things to know: •It can only be added during booking on flyfron...
  9. What do I need to know if I am traveling with a small child?

    What should I know when traveling with a small child? •    Infants  under 2  can fly free on an adult’s lap ( must be at least 7 days old ) •    Adults with lap infants may bring a second personal item, like a diaper bag, at no charge •    Ch...
  10. Military Personnel

    ACTIVE MILITARY PERSONNEL BAGS Frontier welcomes U.S. military  service members   onboard. Active U.S. military personnel and their accompanying spouse and children, when presenting either a   valid/unexpired   Com...