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  1. How do I add my Known Traveler Number (KTN) to my reservation?

    Enter your Known Traveler Number (KTN) when you book your flight on flyfrontier.com. This can be done on the Passenger Information page during the booking process.  Forgot to add your Known Traveler Number (KTN) when you booked?  No wo...
  2. How does TSA PreCheck work?

    TSA Pre✔® is a pre-screening initiative offered by the U.S. Transportation Security Administration (TSA) to help make your travel easier by saving you time and stress. This option is only available for our flights if you book on flyfrontier.com. On...
  3. How do I enroll for TSA PreCheck?

    You can enroll for TSA Pre✔® from our Travel Information page here . Once you enroll, you become part of an expedited security screening program that will help make your travel easier and less stressful. ...
  4. Do I need to pay a subscription fee for Discount Den?

    Yes, there is an annual membership cost plus a new member enrollment fee, which gives you access to our lowest available fares all year long! These incredible deals are available for up to 9 people on your itinerary, as long as you are one of the p...
  5. May I bring medicine and/or medical devices on the plane?

    Medicines should be kept in your carry-on bag and not in your checked luggage. Medical devices can be kept in your checked luggage or in your carry-on, however they must not exceed allowable carry-on dimensions. Refer to www.tsa.gov for permitte...
  6. I want to submit a question, comment, or complaint

    We are working with full effort to give our customers Low Fares Done Right .  Please submit any questions, comments, or complaints through one of the following channels: Chat With Us Simply visit our Contact US page and click the flo...
  7. Do you offer Wi-Fi, TV, movies, or other in-flight entertainment?

    These services are not currently available on Frontier flights. The lack of these services and electrical outlets on our flights means cost savings, and the lowest fares possible can be passed on to our customers! Learn more about our business mode...
  8. How do I use a flight credit?

    To use a  flight  credit from an  unflown  flight, simply book your new flight on Flyfrontier.com.  Once you reach the payment screen, select " Credit with Frontier "   and enter the   confirmation code from the origin...
  9. How do I use a Voucher or ETC (Electronic Travel Certificate)?

    To use a voucher, simply book your new flight on FlyFrontier.com. Once you reach the payment screen, select " Frontier Voucher " and enter the voucher number. Please Note Vouchers are not redeemable for cash. Vouchers are valid for 90 d...
  10. How do I get FRONTIER Miles credit for a flight I've already taken?

    If travel was completed in the last 180 days, you may receive credit by logging into your account online and clicking the “Add Trips” button. Check your FRONTIER Miles account online to be sure your recent flights were not posted. Please note...