Popular Articles

  1. My flight is delayed less than 3 hours, what should I expect?

    We know there are times when things don’t go as planned. Please check your email or text for the most up to date information on your flight status.    To check the status of your flight, visit our  Flight Status Page . ...
  2. When can I add bags or seats to my reservation?

    You may purchase seats and bags at the time of booking. If you’ve already purchased your ticket, you may add seats and bags in the My Trip section on FlyFrontier.com, or when you check in online within 24 hours of departure.   ...
  3. Add/Modify Special Services

    You can access your booking to add Special Services on our website or app. To use the website: Go to “ My Trip /Check-In ” and enter your “ Last Name ” and “ Confirmation Code ”, then press the “ search ” button.         Then...
  4. I need help finding my reservation

    Finding your reservation and managing your booking is easy. Just put you last name associated with the reservation and your confirmation code in our Manage Trip tool here .  For information on how to locate your confirmation code visit our co...
  5. I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck?

    Sorry, at this time only bookings made at FlyFrontier.com are eligible for TSA Pre✔®.
  6. I booked through an Online Travel Agency and received multiple confirmation codes, which one do I use?

    When booking through an online travel agency or third-party website, you may receive both a Frontier and a travel agency confirmation code. Use the Frontier 6 character confirmation code when confirming and checking-in to your flight to receive rel...
  7. Are traveling companions eligible for TSA PreCheck?

    Travel companions 12 years old and younger may accompany a parent/guardian with TSA Pre✔®. Travel companions 13 years and older must go through standard security.
  8. Does Frontier offer refundable fares?

    All tickets are non-refundable unless Refundability was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure.      ...
  9. What type of pets are allowed on the plane?

    Only certain animals are allowed in the cabin: Domesticated dogs (minimum 8 weeks of age), cats (minimum 8 weeks of age), rabbits, guinea pigs, hamsters, or small household birds may be carried on flights within the United States. The followin...
  10. When I book through an Online Travel Agency, how do I ensure I receive flight alerts and updates?

    When booking through an Online Travel Agency (OTA), make sure to confirm your email and phone number online at flyfrontier.com using the My Trip page so that you receive flight alerts and updates from us regarding your upcoming trip. Providing yo...